L’Agora: “Listening, in-person care, and referral in people with emotional distress in primary health care” it was held November 18, 2021, in the context of the health crisis caused by COVID-19.

The meeting addressed the increase in emotional distress and the demand for psychological help detected in primary care during the pandemic.

The debate took as a starting point FoCAP's reflections on collaborative working models between primary care and mental health services.
One of the main axes was the importance of’listening and in-person attendance in the care of people with emotional distress.

There was also reflection on the criteria and practices of referral to mental health services.

The conference sought to go beyond the debate focused exclusively on the presence or absence of psychology professionals in primary care teams.

The event brought together primary care and mental health professionals as well as representatives of the public.

This thus encouraged a shared debate on the different ways of addressing emotional distress.

Overall, the Agora raised the need to reinforce a close, in-person, and listening-based care, as well as better coordination between primary care and mental health.